Drop us an email if you have a question you think should be posted here!
- How fast do your trikes really go?
30 mph for the Mk. 5, 55 mph for the Plus and 60 mph for the Super. They really do go that fast. These trikes are designed for people capable of handling a high performance machine. They should be looked at as having performance far exceeding any electric bike you’ve ever ridden, and on par with motorcycles if driven with the limiter turned off.
- How do I reprogram/adjust/disable the limiter?
You hold two buttons on the cycle computer to enter the settings menu and then set the power level you want. It's an easy modification that takes a couple seconds. We include additional documentation on this and other settings changes.
- I want to see more videos! Do you have more to show?
We’re working on this. Over this coming summer we have multiple rides planned, including one in particular where we’re renting out the local speedway for a day, and another that gets a close look at our in-shop 3d printing and manufacturing capabilities. We're also starting a video series called "One Charge", where we record an entire discharge of one of our trikes and all the locations we stop at along the way. Stay tuned.
- Have you considered adding a canopy/shell/cover?
We sure have! We’re working on refitting one now. There’s a company called BlueSky out of Oregon that manufactures Velo shells that attach to our trikes with minimal effort. We’d rather print the entire shell - this is something we’ll be evaluating once one of our big printers is online. (see below) We’ll update our site with pictures when we’ve finished testing our shell.
- How do your trikes handle hills?
With the same gut-wrenching acceleration they handle the flats. Hills are nothing but another feature to ride.
- How do your trikes handle rain/water?
Don’t go swimming with your trike, but they handle rain/puddles/normal wet driving conditions just fine. We waterproof our electrical systems. Avoid saltwater if at all possible and keep your trike’s chain well lubricated to eliminate rust.
- How strong are your 3d printed components?
We haven’t actually had a part fail in the field, even with aggressive testing. Our parts will break in bench testing with hammer blows, sure, but that’s what it has taken so far to break a part. We print in industrial plastics like PLA and ABS, that are currently used in automotive and industrial manufacturing, and we’re currently engineering methods to print carbon fiber parts and polyester epoxy resins. See below for more on this.
- Why are your trikes so much less expensive than your competitors?
We’re less expensive for a couple reasons:
1. We’re not driven to squeeze all the profit we can from our business; rather we want to get as many people on our trikes as we can. We want to see people benefit from our technology, and the way to do that is by building in volume.
2. We utilize different manufacturing methods that lower costs while keeping (or raising!) performance levels.
3. We operate with an extremely lean business model and have zero debt to repay to creditors, so we’re not forced to add a margin on top of our costs to pay down business debt or overhead.
- Who can tune these vehicles?
Your local bike shop can tune these vehicles. Most bike shops have experience with recumbents and trikes. Make sure to show your bike shop the part of our manual that mentions tuning the steering and brakes - they can be tricky to tune and a little guidance from the manual helps.
- Where can I find spare parts?
Many of the components (such as tires, brakes, chain, etc.) are available in your local bike shop. If it’s a component not available in a bike shop, we can get you the parts you need.
- What’s your warranty?
One year on everything except printed parts, which have a two year warranty.
- Where are you taking your business in the future?
There’s a lot to talk about there.
We’re testing new motors, controllers, batteries and frame designs frequently, with intent to maintain our performance levels but lower costs. We have a long way to go in bringing costs down, but we’re steadily making progress. It’s also a fact that we enjoy test rides, even when they don’t go quite as planned.
We’re also working on increasing the range of our already record-setting Mk. 5 Super, simply because we can. Our test data doesn’t reflect using the most efficient tires, and a couple other key changes will influence range.
We’re currently in the design phase of a trike which will have similar performance capabilities to the Mk. 5 Super, but with the ability to fold up and stow in a small space. We’re excited about this - there will no longer be a need to take up half a parking space with a trike.
We’re also currently working on four separate 3d printer designs, two of which are designed to print in carbon fiber, and the other two which will print in high-strength polyester epoxy resin. Two of these 3d printers have print volumes the size of our trike frames or larger, and one of these large printers operates with both incredible accuracy and speed.
Once our testing is through with these printers, we’re going to publicly release the designs for the purpose of getting this incredible technology into the hands of people who can better the world with it. One of the frame-sized printers (having a build area about 2m x 1m x 1m) has gone through a lot of testing already and is currently being debugged and modified to be able to transport easily, so we can take it to trade shows.
That all being said, in the next couple years we’re going to start designing and building an electric car, which we’ll be heavily leveraging our 3d printing technology on, to bring costs down right away.